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Fall Guide 2023.qxp_Layout 1  7/21/23  7:36 AM  Page 38





             WDSRA INFORMATION





             Canceling Programs                                      Severe Winter Weather:  Outdoor programs or programs
             •  WDSRA staff will look at all circumstances beginning two   with transportation for people with physical disabilities:
                                                                     Temperature of 10 degrees or wind chill of 0 degrees or less.
               hours before the starting time of the program or first pick­up   All other programs with transportation: Temperature of ­5
               to determine if the program should be canceled.       degrees or wind chill of ­15 degrees or less.
             •  If the program is canceled, program staff will attempt to
               reach all participants and staff by phone using the calling   All programs (including indoor): Snowstorm or blizzard
               post messaging system to inform them of the cancellation.    situations when driving restrictions and an emergency plan
             •  Missed programs due to weather are made up the week   are in effect (winter or blizzard warnings).

               following the end of the program. If this is not possible,
               you will be issued a refund per program refund guidelines.   Refund Procedure
                                                                     Refund requests for all programs must be received no less
                                                                     than 10 business days prior to the start of the program.
             Weather Cancellation Policy
             In the event of severe weather, WDSRA may decide to cancel   •  If the withdrawal request is received prior to 10 business
             programs in the best interest of our participants. The following   days you will receive a refund minus $10 drop fee, any
             guidelines will be used to determine cancellations:       pre­purchased supplies, and non­refundable deposits.
                                                                     •  A refund will not be given if the request is received less
             WDSRA Weather Policy; In the event of severe weather,     than 10 business days prior to the start.
             WDSRA may decide to cancel programs in the best interest   •  Refunds will not be issued for missed classes.
             of our participants. The following guideline is used to determine   •  Cancellations for weekly programs will be rescheduled or
             cancelations:                                             a refund will be issued. Special Olympics weather refunds
                                                                       will be issued for missed games, but not missed practices.
                                                                     •  A house credit will be issued for refunds of $10 or less.
                                                                     •  Any variance to the refund procedures will be included in
                                                                       the program description.
                                                                     •  All refunds will be issued in the same form as payment was
                                                                       made.  If payment was cash/check you will receive a check
                                                                       via the mail.


                                                                     Out of District Policies
                                                                     Families living outside a WDSRA Park District member district
                                                                     and belong to a neighboring SRA are welcome to register in
                                                                     WDSRA programs during the out­of­district registration time
                                                                     frame. This would apply to NEDSRA, FVSRA, NWSRA, and
                                                                     SEASPAR residents.
                                                                     •  If you live within a community with a Park District that
                                                                       does not belong to a Special Recreation Association a 50%
                                                                       fee will be assessed per program.
                                                                     •  If you live in a community without a Park District or in an
                                                                       unincorporated area that falls outside of the Park District
                                                                       boundaries, a 50% fee will be assessed per program. An
                                                                       example of this would be Wayne residents and some parts
                                                                       of West Chicago.


              38                                             REGISTER ONLINE AT WWW.WDSRA.COM
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