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WDSRA INFORMATION
Canceling Programs Severe Winter Weather: Outdoor programs or programs
• WDSRA staff will look at all circumstances beginning two with transportation for people with physical disabilities:
Temperature of 10 degrees or wind chill of 0 degrees or less.
hours before the starting time of the program or first pickup All other programs with transportation: Temperature of 5
to determine if the program should be canceled. degrees or wind chill of 15 degrees or less.
• If the program is canceled, program staff will attempt to
reach all participants and staff by phone using the calling All programs (including indoor): Snowstorm or blizzard
post messaging system to inform them of the cancellation. situations when driving restrictions and an emergency plan
• Missed programs due to weather are made up the week are in effect (winter or blizzard warnings).
following the end of the program. If this is not possible,
you will be issued a refund per program refund guidelines. Refund Procedure
Refund requests for all programs must be received no less
than 10 business days prior to the start of the program.
Weather Cancellation Policy
In the event of severe weather, WDSRA may decide to cancel • If the withdrawal request is received prior to 10 business
programs in the best interest of our participants. The following days you will receive a refund minus $10 drop fee, any
guidelines will be used to determine cancellations: prepurchased supplies, and nonrefundable deposits.
• A refund will not be given if the request is received less
WDSRA Weather Policy; In the event of severe weather, than 10 business days prior to the start.
WDSRA may decide to cancel programs in the best interest • Refunds will not be issued for missed classes.
of our participants. The following guideline is used to determine • Cancellations for weekly programs will be rescheduled or
cancelations: a refund will be issued. Special Olympics weather refunds
will be issued for missed games, but not missed practices.
• A house credit will be issued for refunds of $10 or less.
• Any variance to the refund procedures will be included in
the program description.
• All refunds will be issued in the same form as payment was
made. If payment was cash/check you will receive a check
via the mail.
Out of District Policies
Families living outside a WDSRA Park District member district
and belong to a neighboring SRA are welcome to register in
WDSRA programs during the outofdistrict registration time
frame. This would apply to NEDSRA, FVSRA, NWSRA, and
SEASPAR residents.
• If you live within a community with a Park District that
does not belong to a Special Recreation Association a 50%
fee will be assessed per program.
• If you live in a community without a Park District or in an
unincorporated area that falls outside of the Park District
boundaries, a 50% fee will be assessed per program. An
example of this would be Wayne residents and some parts
of West Chicago.
38 REGISTER ONLINE AT WWW.WDSRA.COM

